Pay Banding: £20 – 30,000, £30 – 40,000
Brief Description:
Do you have a background in Customer Contact Centre / Customer Experience Operations and Business Analysis / Project Management experience…or are you currently leading a Customer Contact Centre Team with additional project based responsibilities…if you are and would like to learn about an outstanding Milton Keynes based opportunity, then please read on…
This role is responsible for identifying, managing, delivering and implementing local Customer Experience projects and change aimed at delivering consistent Customer outcomes.
The role contributes to and actively participates in the wider Customer Experience Directorate leadership team to ensure a consistent application of all internal policies and procedures whilst demonstrating role-model behaviours.